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Refund Policy
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Refund Policy on Subscription and Donation

27 Mar 2013

Refund Policy on Subscription and Donation

Subscriptions and donations are non-refundable.  If for any reason you have queries with donation or any element of the subscription service, please email us at, we will investigate every complaint and will endeavour to resolve any issues as soon as possible.

Refund Policy on Merchandize

  1. Goods may be returned within 7 days and subject to valid reasons and the terms and conditions laid out below.  Please contact us prior to returning any products purchased on-line to determine and confirm credit eligibility.
  2. The original sales receipt and other documents must accompany all items being returned.
  3. Items clearly displayed on the web site as clearance, discounted or sale merchandise are not entitled for refund
  4. We take care to package our products carefully and all goods are handed over to our postal service provider in good condition.  But, for some reasons the items were damaged please return in their original wrapping and we will issue a refund from cleared funds.
  5. If your product fails to arrive as expected, please contact us and we will trace the products on your behalf.  If the postal provider cannot verify delivery within 30 days of the expected delivery date, we will provide a full refund including our original postal charges from cleared funds.
  6. We offer a full money-back guarantee if the product you receive differs from the product you have ordered.
  7. The buyer will be responsible for the costs of returning the goods to us unless we delivered the item in error or the item is defective.



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